This Privacy Policy explains what information Wholesale Pallet Source collects, how we use it, who we share it with, and the choices you have. By using this website or placing an order, you agree to this policy.
What we collect
- Order information — your name, email, phone, billing and shipping address, and order details, so we can process and deliver your order.
- Communications — messages you send us through our contact form, email or phone.
- Payment information — handled by our bank (for wire/ACH) or a secure third-party payment link (for cards). We do not store full card numbers on this website.
- Site usage — standard analytics and cookies (pages viewed, device and browser type) to keep the site working and improve it.
How we use it
- To process orders, arrange freight, and provide customer support.
- To respond to your enquiries and send order-related updates.
- To meet our legal, tax and accounting obligations.
- With your consent, to send occasional updates about new lots — you can unsubscribe at any time.
How we share it
We share information only with the service providers needed to fulfil your order — freight carriers, our bank for wire/ACH processing, our secure card-payment provider, and our website host — and where required by law. We do not sell your personal information.
Cookies
We use essential cookies to run the site and analytics cookies to understand usage. You can control or block cookies in your browser settings; some features may not work without them.
Data retention & security
We keep order and communication records for as long as needed to fulfil your order and meet legal and accounting requirements, then delete or anonymize them. We use reasonable technical and organizational measures to protect your information, though no method of transmission over the internet is 100% secure.
Your choices & rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop marketing emails, by contacting us. Depending on your state (for example, California residents under the CCPA), you may have additional rights, including the right to know what we collect and to request deletion; we honor these requests as required by law.
Children
Our site and products are intended for business buyers and are not directed at children under 16. We do not knowingly collect information from children.
Changes & contact
We may update this policy from time to time. Questions or privacy requests? Email sales@wholesalepalletsource.com or call 656 999 2368, or write to us at 2101 42nd St NW, Winter Haven, FL 33881.