Wholesale Pallet Source sells returns, overstock and shelf-pull liquidation merchandise. Because of what these lots are, warranty works differently than it does at a retail store. This page states exactly what warranty applies — and what protection you have instead.
Liquidation lots are sold as-is
Every pallet and truckload is sold as-is, with no seller warranty and no implied warranty of merchantability or fitness for a particular purpose beyond what is required by law. We do not offer an extended or service warranty on liquidation merchandise, and we do not test or refurbish individual items unless a listing specifically says so.
Manufacturer warranty — when it still applies
New / sealed / overstock items: any original manufacturer warranty that ships with the product still applies and is handled directly by the manufacturer. We don’t void it, but we don’t administer or extend it.
Customer-return, used or as-is items: assume no manufacturer warranty unless the item is still sealed in unopened original packaging. Returns often have opened boxes, missing parts or expired registration windows.
Warranty status varies by item and condition — there is no single blanket timeframe. The condition of each lot is stated on its product page; check it before you buy.
What you are protected by
What we stand behind is that you receive the lot we described. If that’s not what shows up, you’re covered by our claims process — not by a product warranty:
Accuracy & condition: wrong load, manifest shortage over 10%, or misrepresented condition — file within 5 business days. See Refund & Return.
Freight damage: covered when noted on the Bill of Lading at delivery. See Shipping.
Questions before you buy
Not sure whether a specific lot carries any manufacturer coverage? Contact us before ordering and we’ll tell you what we know about that load.
