If you’ve only ever received parcels, your first freight pallet can be a surprise. Here’s what LTL freight for pallet buyers really involves — so delivery day goes smoothly.
What LTL means
LTL (less-than-truckload) is how single pallets ship: your pallet rides a shared trailer with other freight, so you pay for space, not a whole truck. It’s slower than parcel but the only economical way to move a 48×40 pallet. Our LTL freight is free to all 50 states.
Curbside is the default
Freight delivers curbside — the driver brings it to the back of the truck, and getting it off is the receiver’s job. With a dock or forklift that’s easy. Without one, add liftgate service at checkout so a powered platform lowers the pallet to the ground; you’ll still move it with a pallet jack or by hand.
Appointments and access
Residential and limited-access deliveries often need a scheduled window — the carrier will call. Be reachable, and make sure a truck can actually reach your address.
Inspect before you sign
This is the one that saves money: before you sign the Bill of Lading, count and inspect. Note any crushed cartons or shortage on the BOL before the driver leaves, and photograph it. A clean signature means you accepted the load as-is. See our Returns policy for how freight-damage claims work.
Know these four things and freight stops being intimidating. It’s just how pallets travel.
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